Cookies policy

Effective date: 25.05.2018

Last updated: 22.05.2018

While we build IndoorNavi and work to provide you with the best possible service we also pay great attention to protect your personal data and comply with the law when we collect, process and use such data. We want you to feel safe when you visit our site and use our services – this is the reason why we created this Cookies Policy. Here you can find all the information about the usage of cookies and similar technologies.  This Cookie Policy forms an integral part of and is subject to, IndoorNavi Website Privacy Policy.

If you would like to ask as about anything after reading our policy – contact us.



We have prepared for you description of terms, which are used in this Cookies Policy. We prepared them to provide you a clear and simple way to navigate through this policy.

“Applicable laws” is a term, which includes all the laws and regulations. They involve all needed law about the way data is collected, processed and stored. Especially all the data protection laws and the General Data Protection Regulation (EU) 2016/679 (“GDPR”);

“IndoorNavi” or “we” or “us” or „our” means IndoorNavi sp. z. o. o. with a registered office at ul Stanisława Sulimy 1, 82-300 Elbląg

“Beacons” or “Pixels” means small transparent images placed on a web page (here specifically: within Site). They are embedded in web pages (here specifically: Site) and enable the communication between web browser and a server. This is how companies can collect the data, make their own advertising campaigns, as well as provide related services (e. g. measuring the effectiveness of advertisements, preventing fake advertising traffic and limiting fake advertising campaigns);

“Cookies” means small text files stored in a web browser by a website (here specifically: Site) or by an ad server. By storing certain information in a Cookie, those web browsers, ad servers, and explicitly our Site, are able to remember Your preferences and recognize websites visited and/or web browser used from one visit to another;

“Personal Information” or “Information” or “Data” means any Information relating to an identified or identifiable person as defined in article 4.1 of GDPR;  

“Site” means the IndoorNavi website;

“Services”  means services provided by IndoorNavi via Site in accordance with the Terms and Conditions;

“You”  means an individual that uses our Services by Site or/and an individual who uses the Site but has no access to the areas of the Site and Services.

II. Introduction

What are Cookies?

Cookies are small files which are used across the web to provide you with fast-loading websites and web applications. They are meant to store data and hold a certain setting. Both of them are exchanged with external servers every time you visit a website or use any services available online. Indoornavi website and services work in the same way.

There are two types of Cookies:

  • so-called session Cookies – which gives you a possibility to have accurate information and always refreshed view across different tabs in your browser,
  • temporary/permanent Cookies – stored on your data carriers for a longer period or without limit. They help us to remember your preferences and adjust our products to your needs. For example, certain input like login can be stored so you don’t need to re-enter it every time you use our site.

Which Cookies do we use?

We use “session Cookies”, which means that IndoorNavi usually removes data from your hard drive at the end of the browser session. That Cookies are used in different aims. For example to provide you an accurate preview of the map which you are using in our panel. We can also use Cookies, which exist on your hard disk. When you visit our website next time, we will be able to know that you were here before. The period of lasting Cookies can be from 1 month to 10 years. Data is stored on your hard drive, but after the above mentioned period, it is deleted. The aim of doing that is to improve our service, make our product more user-friendly and tailored to your needs, and also give security to our users. Thanks to this information, we will be able to match the information from our website to your preferences.

What is on-site targeting?

We may use (third party) cookie technology in order to improve our advertisement and our online offer for you. Our aim is not to get to know you personally, but know what type of product/service you prefer. That data enables us to show you advertisements and offers, which are tailored to your preferences. This makes our site attractive and friendly for our users.

The IndoorNavi website also uses so-called “Third-party Cookies”. They consist in using information about our web partners, which is able to help users to provide an offer which covers areas of our technology in which you are interested. The Cookies of our partner companies also contain pseudonymous Date. An example may be data that has got a content about a product that our customers searched for or purchased it.


III. Your choices about collection and use of Cookies

The browser which you are using may provide you with an option to enable or disable cookies. When you would disable cookies you should be aware that IndoorNavi Site may work improperly. If you are looking for any information about the way your browser uses cookies, we advise you to look for help function. Below you can find information about which browsers can be helpful with providing cookie guides:


Internet Explorer:
Safari 5 for Mac:
Alternatively: provides advice on how to do this, and further information on cookies and how to manage them.

IV. Type of Cookies

The types of Cookies we may store when you visit the Site are detailed below:

Type Function
Session Cookies They are temporary Cookies that are deleted once you end your session. Session Cookies make sure that you remain recognized when you move from page to page within one Site, and this way you are not required to e.g. log in.
Functionality Cookies They enable using the basic features of Sites (e.g. remembering information about Sites visited in order to enable ‘recalling’ them upon visitor’s request).
Security Cookies They allow controlling the abuse of and inappropriate use of Site.
Analytical Cookies They provide analytical and statistical information about your Site use.
Targeting and Advertising Cookies They allow measuring the effects of advertising campaigns and personalizing ads for individual users.


Web beacons

The web beacon is a non-Cookie solution. It is a technology which is built as an element as small as the period of the end of this sentence. They could be also known as a clear gif, pixel tag or a web bug. They are used to track online movements of web users or to access Cookies.

Web beacons are not stored on users computers. They are embedded invisibly on web pages or within an e-mail. They work to count users who have visited certain pages and to understand using patterns and paths. We may also receive an anonymous identification number if you visit our site as a result of being redirected from an online advertisement displayed on a third-party website.


V. Third-party Cookies used on our Site

Below you can find the list of third-party Cookies and outline of the purposes for which we use them on our Site. Every time we work with third-party companies we pay great attention to their approach to privacy. So you can be sure that when we do work with vendors your data is safe. Such vendors have their own privacy policies with respect to the protection of Personal Data and using Cookies technology. If you would like to know more about their privacy policy, here you can find links to those documents. So that you can understand the manner in which your Personal Information will be handled by these providers.


Third Party Type and description Important links
Appcues We use Appcues to improve your user experience when visiting our Site or using our products and/or Services by personalizing them with special regard to your needs.
Firebase Analytics Firebase lets us measure app usage and Visitors’/End Users’ engagement in the usage of such app or Site.

Google Analytics Google Analytics allows us to measure and thoroughly analyze the traffic on our Site.

It also enables us to estimate whether we earned back the investment in a particular ad campaign and measure its outcome.

Google Analytics Opt-Out:

Google Optimize Google Optimize allows us to test our Site solutions and personalize them in order to deliver engaging content to Visitors and End Users.

Hotjar We use Hotjar to personalize our Site, collect your feedback and analyze Site traffic.

Hotjar opt-out:

HubSpot HubSpot lets us manage the content on our Site, conduct web analytics and optimize the position of our Site in search engines.
Wistia Wistia is a tool we use for our Site optimization in search engine results, as well as for setting up and effectively testing different campaigns. It also provides us with functions that result in testing, optimizing and improving the visuals of our Site.


Third Party Type and description Important links
AdRoll AdRoll is a tool used for retargeting purposes in order to better adjust our Services and Site to your needs, as well as to bring your attention to Our products and Services that we know might interest you.

AdRoll also lets us measure and analyze the number and length of visits to our Site.

AdRoll Opt-Out:

DoubleClick DoubleClick is a company owned by Google, which services we use to manage our advertising campaigns on the web, including on our Site.

DoubleClick Opt-Out:

Facebook Pixel Facebook Pixel is embedded within our Site to link the use of different websites and viewing of different advertisements by Visitors, as well as to optimize and convert the outcome of such an analysis.
Google AdWords Google AdWords is a tool that we use to personalize and maximize the effects of our advertising campaigns.

Google AdWords impact on our ad campaigns and actions includes adjusting such campaigns for our Visitors within web browsers, partner sites, video sites and apps.

Opt-Out from Google Ads:

LinkedIn Insight Tag LinkedIn Insight Tag is used by IndoorNavi to gain better knowledge about Visitors and how they use our Site, and to help us create informative reports about our campaigns.
Twitter Pixel Twitter Pixel shows us how web users react to our advertisements shown on Twitter. It also lets us measure our return on investment from a particular ad/ad campaign.
Universal Event Tracking by Bing Ads Bing Ads will collect data that allows you to track conversion goals and target audiences with remarketing lists.


VI. Additional information  

In order to know more about the security of your data while you are using our website or our software, please read our Privacy Policy. In our Privacy Policy, you will find out how we store and process your Data, and what are your rights to change it.


VII. Contact

If you have any questions or concerns about our use of Cookies and other tracking technologies, you may contact us using the information below:

IndoorNavi Sp. z o.o.

ul Stanisława Sulimy 1, 82-300 Elbląg

General contact form:

IndoorNavi’s Data Protection Officer contact: